Delete your account
Last updated: 22 August 2026
Your vault is yours — which also means you can walk away from it at any moment, with no forms and no email back and forth. Below is exactly how to delete your Tsjek account or individual items, what happens to your data afterwards, and how to take everything with you first.
What you can delete
- Your entire Tsjek account, with everything in it: your items, your photos and attachments, your reminders, your loyalty cards and your account details.
- Individual items, if you only want to get rid of one warranty, gift card or deadline and keep the rest.
How to do it in the app
Your whole account: open Tsjek → Account (the gear icon in the top right) → "Delete my account" → type DELETE to confirm. We ask for that word on purpose: your vault should never disappear by accident.
A single item: open the item and tap the bin icon. That one item goes, the rest of your vault stays exactly as it is.
What happens next
- Your account and your data become invisible immediately and are permanently erased after 30 days — including your photos and attachments in our storage.
- Changed your mind? Sign in again within those 30 days and everything is still there, exactly as you left it. After that it's gone for good: not even we can bring it back.
- Raw scans and the intermediate results of the AI extraction are automatically deleted after 7 days at the latest anyway — even if you keep using your account.
- If you share items with your household, they disappear for the other members as soon as you stop sharing them or delete your account.
- Community codes you shared always appear anonymously: no name and no email address is attached to them. You can delete your own code in the app at any time, and they disappear along with your account.
What we keep, and why
Only what the law requires. We never had your payment details in the first place: you buy Tsjek Plus from Apple or Google, and they keep those details — we never see your card or bank details. What we kept about your subscription ourselves (which subscription, through which store and until when it ran) goes with your account; whatever we have to be able to show for accounting purposes we keep only as long as the law asks, and not a day longer. What definitely doesn't stay behind: advertising profiles or resold data. We don't build them and we don't sell them — not before and not after your deletion.
No longer able to open the app?
Can't sign in any more — new phone, old email address, app already off your device? Email info@tsjek.app from the email address of your account. We'll then delete your account within 30 days and confirm by email once it's done.
Export first
In the same Account section you'll find "Export my data": it gives you all your items and attachments in one file, so you don't lose anything you still want to keep. Do that before you delete — once the 30 days have passed, we can't retrieve anything.
Want to read up first on what we keep and why? It's all in our privacy policy and our terms of use.